What they do
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Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.
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| Also called: |
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Business Manager, General Manager (GM), Operations Director, Operations Manager, Plant Superintendent, Store Manager
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Wages
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| Vermont - 2021 |
| Percentile1 | Hourly | Yearly |
| 10% |
$ 18.34 |
$38,150 |
| 25% |
$ 24.01 |
$49,930 |
| Median |
$ 36.85 |
$76,640 |
| 75% |
$ 50.27 |
$104,550 |
| 90% |
$ 78.26 |
$162,770 |
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| Average |
$ 43.63 |
$90,750 |
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| More at CareerOneStop |
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Industries of Employment
| United States - 2020 |
| Industry | Percent of total |
- Professional, scientific, and technical services
| 11% |
- Administrative and support services
| 6% |
- Merchant wholesalers, durable goods
| 5% |
- Specialty trade contractors
| 4% |
- Management of companies and enterprises
| 4% |
| More at BLS |
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Knowledge
| People in this career often know a lot about: |
- Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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- Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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- Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
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- English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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- Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
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Skills
| People in this career often have these skills: |
- Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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- Coordination
Adjusting actions in relation to others' actions.
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- Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
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- Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
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- Speaking
Talking to others to convey information effectively.
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Interests
| People in this career often prefer these work environments: |
- Enterprising
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
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- Conventional
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
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- Social
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
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| What are your interests? Take the O*NET Interest Profiler |
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Work Styles
| People in this career will do well at jobs that need: |
- Leadership
Job requires a willingness to lead, take charge, and offer opinions and direction.
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- Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
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- Initiative
Job requires a willingness to take on responsibilities and challenges.
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- Stress Tolerance
Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
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- Self-Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
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| More at O*NET |
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Other Resources
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- CareerOneStop
resource for job seekers, students, businessess and career professionals
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- O*NET Online
nation's primary source of occupational information
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| Related Occupations
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| Career Video
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Projected Employment
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| Vermont |
| 2020 employment |
5,137 |
| 2030 employment |
5,868 |
Annual percent change
(compounded) |
1.3% |
Annual projected job openings
(due to change and separations) |
524 |
| More at Occupational Projections |
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Education and Experience:
- Typical education needed for entry
Bachelor's degree
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- Work experience in a related occupation
5 years or more
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- Typical on-the-job training needed to attain competency
None
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| Based on BLS Education and Training Classifications |
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Job Zone
| Considerable Preparation Needed |
- Specific Vocational Preparation Range
(7.0 to < 8.0) - A typical worker will require
over 2 years up to and including 4 years
of training to achieve average performance in this occupation.
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| Based on O*Net Job Zones and SVP |
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Education Level
| How much education do most people in this career have? |
| Education level |  | Percent of
U.S. Workers |
Doctoral or professional degree
or post-MA certificate | | 3% |
Master's degree or
post-BA certificate | | 15% |
| Bachelor's degree | | 29% |
| Associate's degree | | 9% |
Certificate or some college,
no degree | | 28% |
High school diploma
or equivalent | | 15% |
| Less than high school diploma | | 0% |
| More at O*NET |
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Abilities
| People in this career often have talent in: |
- Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
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- Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
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- Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
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- Speech Clarity
The ability to speak clearly so others can understand you.
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- Written Comprehension
The ability to read and understand information and ideas presented in writing.
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| More at O*NET |
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Work Activities
| In general, what you might do: |
- Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
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- Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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- Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
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- Coordinating the Work and Activities of Others
Getting members of a group to work together to accomplish tasks.
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- Guiding, Directing, and Motivating Subordinates
Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
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| More at O*NET |
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Detailed Work Activities
| What you might do in a day: |
- Analyze data to inform operational decisions or activities.
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- Analyze financial records to improve efficiency.
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- Direct organizational operations, projects, or services.
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- Direct sales, marketing, or customer service activities.
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- Prepare staff schedules or work assignments.
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| More at O*NET |
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Tasks
| On the job, you would: |
- Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
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- Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
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- Direct administrative activities directly related to making products or providing services.
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- Prepare staff work schedules and assign specific duties.
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- Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
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| More at O*NET |
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