What they do
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Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.
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| Also called: |
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ATM Technician (Automated Teller Machine Technician), Computer Repair Technician, Computer Technician, Copier Technician, Customer Service Engineer, Field Engineer, Field Service Engineer, Field Service Technician, Field Technician, Service Technician
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Wages
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| Vermont - 2023 |
| Percentile1 | Hourly | Yearly |
| 10% |
$ 17.60 |
$36,610 |
| 25% |
$ 19.85 |
$41,290 |
| Median |
$ 25.02 |
$52,040 |
| 75% |
$ 29.57 |
$61,510 |
| 90% |
$ 29.99 |
$62,380 |
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| Average |
$ 25.04 |
$52,090 |
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| More at CareerOneStop |
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Industries of Employment
| United States - 2020 |
| Industry | Percent of total |
- Merchant wholesalers, durable goods
| 27% |
- Electronics and appliance stores
| 21% |
| 15% |
| 11% |
- Professional, scientific, and technical services
| 8% |
| More at BLS |
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Knowledge
| People in this career often know a lot about: |
- Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
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- Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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- Mechanical
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
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- Engineering and Technology
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
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- English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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| More at O*NET |
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Skills
| People in this career often have these skills: |
- Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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- Repairing
Repairing machines or systems using the needed tools.
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- Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
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- Complex Problem Solving
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
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- Troubleshooting
Determining causes of operating errors and deciding what to do about it.
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| More at O*NET |
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Interests
| People in this career often prefer these work environments: |
- Realistic
Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.
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- Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
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- Investigative
Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.
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| What are your interests? Take the O*NET Interest Profiler |
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Work Styles
| People in this career will do well at jobs that need: |
- Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
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- Analytical Thinking
Job requires analyzing information and using logic to address work-related issues and problems.
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- Independence
Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
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- Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
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- Persistence
Job requires persistence in the face of obstacles.
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| More at O*NET |
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Tasks
| On the job, you would: |
- Reassemble machines after making repairs or replacing parts.
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- Converse with customers to determine details of equipment problems.
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- Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
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- Advise customers concerning equipment operation, maintenance, or programming.
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- Align, adjust, or calibrate equipment according to specifications.
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| More at O*NET |
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| Related Occupations
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| Career Video
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Projected Employment
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| Vermont |
| 2020 employment |
81 |
| 2030 employment |
80 |
Annual percent change
(compounded) |
-0.1% |
Annual projected job openings
(due to change and separations) |
8 |
| More at Occupational Projections |
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Education and Experience:
- Typical education needed for entry
Some college, no degree
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- Work experience in a related occupation
None
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- Typical on-the-job training needed to attain competency
Short-term on-the-job training
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| Based on BLS Education and Training Classifications |
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Physical Work Activity
Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
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- Physical activity is Somewhat Important
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| Low |  | High |
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Job Zone
| Medium Preparation Needed |
- Specific Vocational Preparation Range
(6.0 to < 7.0) - A typical worker will require
over 1 year up to and including 2 years
of training to achieve average performance in this occupation.
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| Based on O*Net Job Zones and SVP |
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Education Level
| How much education do most people in this career have? |
| Education level |  | Percent of
U.S. Workers |
Doctoral or professional degree
or post-MA certificate | | 0% |
Master's degree or
post-BA certificate | | 0% |
| Bachelor's degree | | 0% |
| Associate's degree | | 33% |
Certificate or some college,
no degree | | 39% |
High school diploma
or equivalent | | 28% |
| Less than high school diploma | | 0% |
| More at O*NET |
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Abilities
| People in this career often have talent in: |
- Near Vision
The ability to see details at close range (within a few feet of the observer).
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- Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
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- Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
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- Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
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- Finger Dexterity
The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
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| More at O*NET |
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Work Activities
| In general, what you might do: |
- Repairing and Maintaining Electronic Equipment
Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
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- Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
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- Communicating with People Outside the Organization
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
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- Working with Computers
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
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- Inspecting Equipment, Structures, or Materials
Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
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| More at O*NET |
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Detailed Work Activities
| What you might do in a day: |
- Reassemble equipment after repair.
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- Confer with customers or users to assess problems.
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- Disassemble equipment to inspect for deficiencies.
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- Train customers in the use of products.
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- Adjust equipment to ensure optimal performance.
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| More at O*NET |
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Other Resources
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- CareerOneStop
resource for job seekers, students, businessess and career professionals
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- O*NET Online
nation's primary source of occupational information
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