ELMI Occupation Report for Baggage Porters and Bellhops

United States - 2020
Industry	Percent of total
Accommodation and food services	55%
Scenic and sightseeing transportation and support activities for transportation	17%
Support activities for transportation	17%
Real estate	5%
Administrative and support services	4%
More at BLS

Knowledge

People in this career often know a lot about:
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Public Safety and Security Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Transportation Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
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Skills

People in this career often have these skills:
Service Orientation Actively looking for ways to help people.
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking Talking to others to convey information effectively.
Coordination Adjusting actions in relation to others' actions.
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
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Interests

People in this career often prefer these work environments:
Realistic Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Conventional Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
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Work Styles

People in this career will do well at jobs that need:
Dependability Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Attention to Detail Job requires being careful about detail and thorough in completing work tasks.
Integrity Job requires being honest and ethical.
Self-Control Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Concern for Others Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
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Other Resources

Occupational Outlook Handbook
information on duties, training, pay, and employment outlook

CareerOneStop
resource for job seekers, students, businessess and career professionals

Related Occupations

Concierges
Flight Attendants
Parking Attendants
Passenger Attendants
Reservation and Transportation Ticket Agents and Travel Clerks
More at O*NET

Career Video

Watch at CareerOneStop with transcript or at YouTube.

Projected Employment


Vermont
2020 employment	60
2030 employment	94
Annual percent change (compounded)	4.6%
Annual projected job openings (due to change and separations)	13
More at Occupational Projections

Education and Experience:

Typical education needed for entry High school diploma or equivalent
Work experience in a related occupation None
Typical on-the-job training needed to attain competency Short-term on-the-job training
Based on BLS Education and Training Classifications

Job Zone

Some Preparation Needed
Specific Vocational Preparation Range (4.0 to < 6.0) - A typical worker will require over 3 months up to and including 1 year of training to achieve average performance in this occupation.
Based on O*Net Job Zones and SVP

Education Level

How much education do most people in this career have?
Education level		Percent of U.S. Workers
Doctoral or professional degree or post-MA certificate		0%
Master's degree or post-BA certificate		0%
Bachelor's degree		0%
Associate's degree		0%
Certificate or some college, no degree		17%
High school diploma or equivalent		41%
Less than high school diploma		42%
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Abilities

People in this career often have talent in:
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
Trunk Strength The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
Speech Recognition The ability to identify and understand the speech of another person.
Static Strength The ability to exert maximum muscle force to lift, push, pull, or carry objects.
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Work Activities

In general, what you might do:
Performing for or Working Directly with the Public Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Handling and Moving Objects Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Operating Vehicles, Mechanized Devices, or Equipment Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
Assisting and Caring for Others Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
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Detailed Work Activities

What you might do in a day:
Handle luggage or other possessions for patrons.
Provide escort or transportation.
Greet customers, patrons, or visitors.
Clean facilities or work areas.
Provide attraction or event information to patrons.
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Tasks

On the job, you would:
Receive and mark baggage by completing and attaching claim checks.
Greet incoming guests and escort them to their rooms.
Transport guests about premises and local areas, or arrange for transportation.
Maintain clean lobbies or entrance areas for travelers or guests.
Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
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	This page includes information from the ONET 27.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. ONET® is a trademark of USDOL/ETA.
	This page includes information produced in cooperation with the U.S. Bureau of Labor Statistics, Occupational Employment Statistics and State Occupational Projecions programs.