What they do
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Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints.
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| Also called: |
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Business Agent, Business Representative, Field Operations Coordinator, Grievance Manager, Labor Relations Specialist
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Wages
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| Vermont - 2021 |
| Percentile1 | Hourly | Yearly |
| 10% |
$ 29.49 |
$61,340 |
| 25% |
$ 30.27 |
$62,950 |
| Median |
$ 37.66 |
$78,340 |
| 75% |
$ 38.69 |
$80,470 |
| 90% |
$ 60.54 |
$125,930 |
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| Average |
$ 39.35 |
$81,850 |
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| More at CareerOneStop |
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Industries of Employment
| United States - 2020 |
| Industry | Percent of total |
- Religious, grantmaking, civic, professional, and similar organizations
| 80% |
| 2% |
- Management of companies and enterprises
| 2% |
- State government, excluding education and hospitals
| 2% |
- Insurance carriers and related activities
| 2% |
| More at BLS |
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Knowledge
| People in this career often know a lot about: |
- English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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- Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
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- Law and Government
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
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- Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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- Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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| More at O*NET |
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Skills
| People in this career often have these skills: |
- Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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- Speaking
Talking to others to convey information effectively.
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- Negotiation
Bringing others together and trying to reconcile differences.
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- Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
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- Persuasion
Persuading others to change their minds or behavior.
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| More at O*NET |
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Interests
| People in this career often prefer these work environments: |
- Enterprising
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
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- Conventional
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
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- Social
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
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| What are your interests? Take the O*NET Interest Profiler |
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Work Styles
| People in this career will do well at jobs that need: |
- Integrity
Job requires being honest and ethical.
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- Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
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- Analytical Thinking
Job requires analyzing information and using logic to address work-related issues and problems.
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- Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
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- Initiative
Job requires a willingness to take on responsibilities and challenges.
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| More at O*NET |
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Other Resources
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- CareerOneStop
resource for job seekers, students, businessess and career professionals
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- O*NET Online
nation's primary source of occupational information
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| Related Occupations
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| Career Video
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Projected Employment
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| Vermont |
| 2020 employment |
139 |
| 2030 employment |
130 |
Annual percent change
(compounded) |
-0.7% |
Annual projected job openings
(due to change and separations) |
12 |
| More at Occupational Projections |
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Education and Experience:
- Typical education needed for entry
Bachelor's degree
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- Work experience in a related occupation
Less than 5 years
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- Typical on-the-job training needed to attain competency
None
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| Based on BLS Education and Training Classifications |
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Job Zone
| Considerable Preparation Needed |
- Specific Vocational Preparation Range
(7.0 to < 8.0) - A typical worker will require
over 2 years up to and including 4 years
of training to achieve average performance in this occupation.
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| Based on O*Net Job Zones and SVP |
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Education Level
| How much education do most people in this career have? |
| Education level |  | Percent of
U.S. Workers |
Doctoral or professional degree
or post-MA certificate | | 5% |
Master's degree or
post-BA certificate | | 35% |
| Bachelor's degree | | 30% |
| Associate's degree | | 10% |
Certificate or some college,
no degree | | 0% |
High school diploma
or equivalent | | 20% |
| Less than high school diploma | | 0% |
| More at O*NET |
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Abilities
| People in this career often have talent in: |
- Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
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- Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
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- Written Comprehension
The ability to read and understand information and ideas presented in writing.
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- Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
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- Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense.
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| More at O*NET |
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Work Activities
| In general, what you might do: |
- Resolving Conflicts and Negotiating with Others
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
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- Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
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- Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
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- Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
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- Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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| More at O*NET |
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Detailed Work Activities
| What you might do in a day: |
- Arrange collective bargaining agreements.
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- Evaluate personnel practices to ensure adherence to regulations.
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- Negotiate agreements to resolve disputes.
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- Measure effectiveness of business strategies or practices.
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- Collect evidence for legal proceedings.
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| More at O*NET |
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Tasks
| On the job, you would: |
- Negotiate collective bargaining agreements.
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- Monitor company or workforce adherence to labor agreements.
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- Present the position of the company or of labor during arbitration or other labor negotiations.
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- Write letters related to labor relations activities, such as letters to amend collective bargaining agreements, letters of dispute or conciliation, or letters to seek clarification of contract terms.
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- Draft contract proposals or counter-proposals for collective bargaining or other labor negotiations.
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| More at O*NET |
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